At Splash Fit Swimming, our student’s mental and physical wellbeing is the most significant priority to us. All participants with any health issues should see a physician before beginning any kind of physical activity. Please inform us of any current or formal health issues that the applicant feels would hinder his/her ability to learn or of any physical complications that can create obstacles during the student’s learning experience.
Children ages 15 & under are not allowed to be left alone in any facility where classes are being held. It’s extremely crucial that you are present at all times. Instructors/coaches are professionals who have been teaching for years; therefore, distracting instructors/coaches during a class is unacceptable. It is imperative that you do not compare your child’s ability to progress to that of any other child participating in his/her class. The participant should be focused and fully prepared to learn. Children learn at their own pace and criticizing them in any aspect would be severely demoralizing towards their confidence and development. If you have any questions or concerns you’d like to address please present them either before or after class, time permitting.
It is important that we respect all facility rules when in attendance to ensure the safety of our children and ourselves. Please be sure to take note of each facility’s specific rules and share them with your children and whoever accompanies them to their lessons.
It is important that the classes you acquire fit your schedule. Missing too many classes or constantly arriving late can impact progress and cause the student to fall behind. Whether the student makes it to class or not, instructors are still present. Contact us if you feel you may cancel class for any reason at least 48 hours ahead. Only ONE make-up is allowed within the time frame of each semester and is automatically scheduled at the END of each semester. NO REFUNDS will be granted after the first class.
If any cancelations occur for any reason on our behalf, a makeup class is granted at absolutely no cost to you. In the event that our cancelation is immediate due to either an instructor/coach’s absence or a facility/maintenance issue, we will give our best efforts to contact you via phone, email and text message as soon as possible. Please be reasonable in understanding that cancelations may occur at the moment or moments prior to your scheduled class.
There are no classes held on official national holidays. If you are uncertain about any class cancelations please contact us.